Privacy Policy

Effective date: October 9, 2026.

Afandi Sweets & Cafe respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit afandisweets.com, place an order, or contact us.

The business responsible for this information is [insert legal business name, if different from Afandi Sweets & Cafe], located at 14366 Manchester Rd, Manchester, MO 63011.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: Your name, email address, telephone number, and billing or delivery address.
• Order information: Products purchased, order totals, fulfillment preferences, recipient details, and communications about your order.
• Payment-related information: Payment status, transaction references, and information needed to process payments and refunds.
• Account information: If accounts are available, login details, saved preferences, and order history.
• Communications: Information you provide through inquiries, feedback, reviews, or customer-support requests.
• Technical information: IP address, browser and device information, pages visited, and website interactions, depending on the technologies enabled on our website.

If you provide another person’s details for a gift or delivery, please ensure you have permission to do so.

Please avoid sending sensitive information that is unnecessary for your order. If you voluntarily provide allergy or dietary information, we use it to assess and respond to your request.

[Confirm which categories are actually collected and remove any that do not apply.]

2. How We Use Information

We use personal information as needed to:

• Process payments and fulfill orders.
• Arrange pickup, delivery, or shipping.
• Send order confirmations and service updates.
• Respond to questions and resolve order problems.
• Manage customer accounts, where available.
• Maintain website functionality and prevent fraud or misuse.
• Keep business records and meet legal obligations.
• Understand and improve our website and services, where analytics are enabled.
• Send promotional communications where permitted and subject to applicable consent requirements.

3. Payments

Payments are handled through secured checkout system.

Please do not send payment-card details through ordinary email or website inquiry forms.

4. When We Disclose Information

We disclose information as needed to service providers that support our business, such as website hosting, ecommerce systems, payment processing, order fulfillment, customer support, and communications.

For fulfillment, relevant details may be provided to delivery or shipping providers. Providers receive information appropriate to the services they perform.

We may also disclose information when required by law, to respond to valid legal requests, to investigate fraud, or to protect legal rights and safety.

If our business undergoes a sale, merger, or similar transaction, customer information may be transferred subject to applicable law and appropriate privacy protections.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping-cart contents, support checkout, remember preferences, and protect website security.

You can manage cookies through your browser settings. Blocking certain cookies may affect shopping-cart or checkout functions.

6. Marketing Choices

If you receive promotional emails from us, you can unsubscribe using the link in those emails or contact us using the details below.

Opting out of marketing does not prevent necessary communications about an existing order, payment, or customer-service request.

7. Information Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining required business and tax records, resolving disputes, and preventing fraud.

Retention periods depend on the information involved, applicable legal requirements, and our business needs. When information is no longer needed, we delete or de-identify it in accordance with our retention practices.

8. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the personal information we handle. However, no website, transmission method, or storage system can be guaranteed completely secure.

If you create an account, please keep your password confidential and notify us of suspected unauthorized use